Our Team

  • Bill Priddy - General Manager
    Bill Priddy
    General Manager
    bpriddy@mercedesofknoxville.com
    I began my career in the Automobile Business in the mid ‘70’s in Nashville as a Volkswagen Sales Consultant. Since 1980, I have been associated with Mercedes-Benz dealerships as either a Sales Manager or General Sales Manager, and since 2001 as a General Manager when I moved to join the team at Mercedes of Knoxville. My wife and I live on Fort Loudon Lake and enjoy “lake life” immensely and all of the outdoor activities that go along with it. Though we are both native Alabamians, we have truly become East Tennesseans and love it.
  • Buck Arnwine - New Car Sales Manager
    Buck Arnwine
    New Car Sales Manager
    barnwine@mercedesofknoxville.com
    I have been with Mercedes-Benz of Knoxville since 1991. Over the years many of my customers have become friends and I have had the pleasure of establishing relationships with many people in many different communities. My goal is to continue to build on those relationships while always being accessible to all our customers.
  • Gary Morris - Pre-Owned Sales Manager
    Gary Morris
    Pre-Owned Sales Manager
    gmorris@mercedesofknoxville.com
    I have been in the Automobile Industry since 1978 and with Mercedes-Benz of Knoxville since 2001. My ultimate goal is to provide a Certified Pre-owned Automobile to our customers, whereby they will experience premier sales and service that exemplifies the Mercedes-Benz Brand.
  • Donna Henderson - Finance Manager
    Donna Henderson
    Finance Manager
    dhenderson@mercedesofknoxville.com
    Born and raised in beautiful East Tennessee. I have been in the Automotive Business since 1980 and I have had the pleasure of being with Mercedes-Benz of Knoxville since 1999. I take great pride in looking out for my customers best interest and with assisting them to make their best financial choices. It's a pleasure to develop relationships with my customers. Please let me know how I can assist you.
  • Carrie Dugan - New and Pre-Owned Sales Consultant
    Carrie Dugan
    New and Pre-Owned Sales Consultant
    cdugan@mercedesofknoxville.com
    It will be my pleasure to assist you in finding the right car. I'm here to make your experience exciting, educating, and informative. I have been in the Luxury Automotive Industry since 2003, and I really enjoy what I do. I have a strong commitment to my customer’s satisfaction before, during, and after the purchasing process. I look forward to doing business with you and appreciate the opportunity to have you as a customer.
  • Dain Dugan - New and Pre-Owned Sales Consultant
    Dain Dugan
    New and Pre-Owned Sales Consultant
    ddugan@mercedesofknoxville.com
    Enjoying the Automotive Industry in the Knoxville area since 1985, giving my clients the Luxury Automobile Experience. Customer Relations are my main focus, for now and in the future. Please contact me with any of your automotive concerns.
  • Eric Hamby - New and Pre-Owned Sales Consultant
    Eric Hamby
    New and Pre-Owned Sales Consultant
    ehamby@mercedesofknoxville.com
    I am an East Tennessee native and avid golfer. I look forward to assisting you with any information you may need and answering any of your questions in the pursuit of your next vehicle.
  • Jim Ensor - New and Pre-Owned Sales Consultant
    Jim Ensor
    New and Pre-Owned Sales Consultant
    jensor@mercedesofknoxville.com
    I have been at Mercedes of Knoxville since 2000. I will be happy to assist you with your automotive needs. Thank you for trusting me with this special purchase you are proposing.
  • Joel Lay - New and Pre-Owned Sales Consultant
    Joel Lay
    New and Pre-Owned Sales Consultant
    jlay@mercedesofknoxville.com
    It has been my pleasure to serve with Mercedes of Knoxville since 1998. I look forward to working with you during your search for your next vehicle.
  • Mark Caldwell - New and Pre-Owned Sales Consultant
    Mark Caldwell
    New and Pre-Owned Sales Consultant
    mcaldwell@mercedesofknoxville.com
    I have been in the European Car Business for over 30 years. I take great pride in building relationships with my customers and I will provide service before and after the sale.
  • Jim Ritter - New and PreOwned Sales Consultant
    Jim Ritter
    New and PreOwned Sales Consultant
    jritter@mercedesofknoxville.com
    I have been in the Automotive business serving East TN SINCE 1988. I joined the team at Mercedes of Knoxville IN 2010. I'm a huge lady vol fan and all UT sports. Please see me to make your dreams come true by owning a Mercedes-Benz.
  • Josie Phillips - New and Preowned Sales Consultant
    Josie Phillips
    New and Preowned Sales Consultant
    jphillips@mercedesofknoxville.com
    My goal is to develop a working partnership with my customers before, during, and after the purchase. I will meet my customer's expectations, consistently and completely every step of the way. I look forward to having you join our ever growing family here at Mercedes-Benz of Knoxville! Thank you for choosing me as your new sales consultant.
  • Terri Pendergrass Watson - Smart Brand Specialist
    Terri Pendergrass Watson
    Smart Brand Specialist
    twatson@smartcenterknoxville.com
    Born and raised in East Tennessee, I have spent the last 31 years working with our planet's most valuable resource, PEOPLE. I have had the privilege of serving a great number of people in the roles of Auto Sales Associate, Business & Finance Manager, Mortgage Consultant and Rehabilitation Finance Specialist for local government. People are my passion! I have been with Mercedes-Benz/Smart Center Knoxville since February 2012 as the Smart Brand Specialist and would love to meet you and let you experience the joy of driving this happy little earth-friendly car - even if it's just a test drive!
  • Mike Wolfenbarger - New and Pre-Owned Sales Consultant
    Mike Wolfenbarger
    New and Pre-Owned Sales Consultant
    mwolfenbarger@mercedesofknoxville.com
    I have been in the European car sales & leasing for 30 yrs. I thoroughly enjoy dealing with people. I always pay close attention to my customer’s wants & needs. I will always make sure your visit & purchase is a very pleasurable and professional one. Looking forward to your next visit.
  • Gina Ford - Receptionist
    Gina Ford
    Receptionist
    gford@mercedesofknoxville.com
    A native of Knoxville, I have been with Mercedes Benz since 2011. I enjoy working with all the wonderful people here and meeting & greeting new customers on a daily basis. I can assist you with finding the right department to fit your needs. I love living in Knoxville and taking advantage of all this great city has to offer!